Resolved -
This incident has been resolved.
May 12, 08:34 CEST
Update -
We are now receiving all webhooks. We’re continuing to monitor the system closely to ensure everything is working as expected.
May 11, 15:19 CEST
Update -
We’re receiving 90% of webhooks and will gradually increment this further till 100%
May 11, 13:14 CEST
Update -
We’re receiving 80% of webhooks and monitoring the rollout with Atlassian before moving to 100%.
May 11, 12:25 CEST
Update -
We’re receiving 70% of webhooks and monitoring the rollout with Atlassian before moving to 100%.
May 11, 08:23 CEST
Monitoring -
We’re receiving 40% of webhooks and monitoring the rollout with Atlassian before moving to 100%.
May 8, 16:40 CEST
Update -
Some Jira issues may not sync with BigPicture due to non-working webhooks.
Workarounds:
• Task data issues → use Resynchronize from the menu
• Other issues → Clear cache
ETA: 12 May (12.05)
May 8, 14:21 CEST
Update -
Some Jira issues may not sync with BigPicture due to non-working webhooks.
Workarounds:
• Task data issues → use Resynchronize from the menu
• Other issues → Clear cache
ETA: 08 May (8.05)
May 5, 12:55 CEST
Update -
We are continuing to work on a fix for this issue.
May 4, 15:20 CEST
Identified -
We are currently experiencing issues with webhooks (Jira events), which may result in a lack of data synchronization between Jira and BigPicture.
Our team is actively working on resolving the problem. We will provide an update as soon as more information becomes available.
May 4, 15:18 CEST